This Refunds and Returns Policy outlines the terms under which refunds may be issued for services provided through aryanlakhani.com. By purchasing or engaging with any of our digital marketing services, you agree to the terms stated below.
1. Nature of Services
aryanlakhani.com offers professional digital marketing services including, but not limited to, SEO, paid advertising management, social media marketing, content strategy, and consulting. All services are intangible, customized, and delivered digitally.
2. No Returns on Digital Services
Due to the nature of digital services, returns are not applicable once the service has been initiated, delivered, or accessed. This includes strategy work, campaign setup, consultations, audits, and ongoing marketing activities.
3. Refund Eligibility
Refunds may be considered only under the following circumstances:
– Payment was made in error or duplicated
– Services were not initiated within the agreed timeframe due to our fault
– A written refund agreement was explicitly stated prior to service commencement
Any refund requests must be submitted in writing and will be reviewed on a case-by-case basis.
4. Non-Refundable Services
The following are strictly non-refundable:
– One-time setup fees
– Strategy documents, audits, and reports once delivered
– Monthly retainers once the billing cycle has begun
– Advertising spend paid directly to third-party platforms such as Google or Meta
5. Cancellation of Ongoing Services
Clients may cancel recurring services by providing written notice at least 14 days prior to the next billing cycle. Services already rendered or in progress during the current billing period will not be refunded.
6. Chargebacks and Disputes
Initiating a chargeback without first contacting us to resolve the issue may result in immediate termination of services. We encourage open communication to resolve concerns fairly and promptly.
7. Policy Updates
We reserve the right to modify or update this Refunds and Returns Policy at any time. Changes will be effective immediately upon posting on this page.
8. Contact Information
If you have any questions regarding this policy or wish to request a refund review, please contact us through the contact form available on aryanlakhani.com.